At Duke & D’Or, each product is crafted with care and attention to ensure the highest quality. Due to the personal nature of our products, we follow a strict No Cancellation & No Refund Policy.

Cancellations

• Once an order is placed, it cannot be cancelled.

• Please review your order carefully before confirming your purchase.

Refunds & Returns

• We do not offer refunds or returns once the order is confirmed and shipped.

• This policy is in place to maintain the authenticity, hygiene, and premium quality of our fragrances.

Exceptions

• In the unlikely event that you receive a damaged or incorrect product, please contact us within 48 hours of delivery at support@dukedor.com with your order details and product images.

• Upon verification, we will arrange a replacement at no additional cost.

Contact Us

For any queries, please reach out to us at:
📧 support@dukedor.com